Human+AI™ Customer Service
Helping companies automate customer service
via email, social media, mobile messaging, and chat.
Improve productivity of your customer service agents by letting the machine pre-fill reason codes, case details, urgency, sentiment and answer repetitive questions through the use of machine learning and artificial intelligence.
Integrates with Salesforce, Zendesk, Sparkcentral, Facebook Messenger and others.
What’s my baggage allowance?
Your baggage allowance is 23kg.
I’m 0.5kg over, will you let me off?
As a valued customer, on this occasion we will allow up to 1kg over the limit, free of charge. Enjoy your flight!
“Next time you engage with your favorite brand and don’t have to suffer through a pre-programmed, un-helpful robot, there’s a good chance a platform like DigitalGenius is at play.”
DigitalGenius helps businesses improve the quality and efficiency of the customer care experience.
Improve the productivity of your agents through automation and intelligent suggestions.
Unlock your agents’ time to handle sensitive, non-trivial questions and provide genuine experiences.
Unite computing power with the human ability to empathize in a seamless experience.
Fill out the form below, and we’ll be in touch shortly.