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Stay One Step Ahead: 23 CX Trends for 2023

Discover how your eCommerce brand can stay ahead of the competition with these 23 CX predictions for 2023.

  • 59% consumers care more about customer service in a post-pandemic world
  • 79% of businesses said using automated chat increased customer loyalty, sales, and revenue.
  • 61% of customers would now defect to a competitor after just one bad experience.
  • Reduce costs by automating repetitive questions

  • happiness

    Make your customers happy and boost customer satisfaction

  • Unlock your agents full potential

  • Easy integration with the system you’re already using