Webinar Recording: ChatGPT – What do Large Language Models Mean for Customer Service

Large Language Models (LLMs) like ChatGPT are a major breakthrough in generational AI, but how can it be used for eCommerce Customer Service Automation? Is the hype justified, and what are the drawbacks?

Join DigitalGenius as we show the results of our tests and discuss with the Conversation Design Institute how LLMs could work.

Sign up to watch the webinar and find out:

– How Large Language Models could work for eCommerce

– The impact on the customer experience 

– The possible downsides to using LLMs