Requirements
How do I know if my referral is a good fit?
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Works in Ecommerce or Retail
Your friend must work in the eCommerce of Retail sector.
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Works in Customer Support/Experience or Ecommerce
Ideally, your friend is part of the Customer Support or eCommerce function, as a Manager, Head of, or Director. Although we’re happy to speak to Founders and Business Owners.
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Their business has enough ticket Volume
The referred business needs to be the right size. Their ticket volume and social media usage justify the need for a helpdesk (100+ support requests/day).
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They’re not part of your team
Your referral must work outside of your business, with no exceptions.
