Creating happy customers since 2014

Delighting our customers, and their customers, with a better-than-human AI customer support platform keeping online shoppers satisfied, returning, and loyal.

people circles

Our vision? Hassle-free customer support

We’re dedicated to replacing customer service headaches with customer service success, helping growth-focused businesses increase profits, build brand loyalty, and reduce customer support overheads.

vision

Redefining the future of customer support

As online shopping continues to outpace offline, customer expectations are only getting higher. We believe that great customer support should be instant, cost-effective, and genuinely helpful. That’s why we’ve developed DigitalGenius: to give brands better control over their support and customers a better shopping experience.

defining

Always learning, always improving

We’re working with the world’s most forward-thinking Ecommerce businesses to craft positive customer support experiences through our AI platform that continues to learn and improve through every customer interaction. We’re getting better and understanding more as we grow, become part of our network to benefit from the most innovative customer support platform out there.

Join us and shape the future of customer support

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