Resource hub

Videos, downloads, and blog articles bringing you the latest in automated customer service.

  • Using Customer Services Data in eCommerce to Make Smarter Business Decisions
    Blog

    Using Customer Services Data in eCommerce to Make Smarter Business Decisions

  • Retailers and AI automation: the challenges of adoption
    Blog

    Retailers and AI automation: the challenges of adoption

  • 4 Brands Automating Customer Support with Zendesk & DigitalGenius
    Blog

    4 Brands Automating Customer Support with Zendesk & DigitalGenius

Downloads

  • 5 Strategies to Drive Ecommerce Growth: Deliver Customer Experiences that Convert

    5 Strategies to Drive Ecommerce Growth: Deliver Customer Experiences that Convert

  • Operationalizing AI at Every Ecommerce Customer Service Touchpoint

    Operationalizing AI at Every Ecommerce Customer Service Touchpoint

  • DigitalGenius for Sport

    DigitalGenius for Sport

In the Press

  • Check out how DigitalGenius helped the Athletic Shoe Company ON resolve 90% of order related inquiries automatically.
    News

    Check out how DigitalGenius helped the Athletic Shoe Company ON resolve 90% of order related inquiries automatically.

  • Chaos in the Call Centre”, DigitalGenius webinar with Metapack
    Video

    Chaos in the Call Centre”, DigitalGenius webinar with Metapack

  • DigitalGenius – Service Delivery and Security
    Video

    DigitalGenius – Service Delivery and Security