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Videos, downloads, blog and articles bringing you the latest in automated customer service.

Blogs

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  • How to break the connection between business growth and headcount growth
    Blog

    How to break the connection between business growth and headcount growth

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  • “Customer Experience Can Make or Break Your Business”
    Blog

    “Customer Experience Can Make or Break Your Business”

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  • Can empathy be automated? We asked an expert
    Blog

    Can empathy be automated? We asked an expert

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Downloads

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  • 5 Strategies to Drive eCommerce Growth: Deliver Customer Experiences that Convert

    5 Strategies to Drive eCommerce Growth: Deliver Customer Experiences that Convert

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  • Operationalizing AI at Every Ecommerce Customer Service Touchpoint

    Operationalizing AI at Every Ecommerce Customer Service Touchpoint

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  • DigitalGenius for Sport

    DigitalGenius for Sport

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In the Press

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  • Bogdan Maksak gave an interview to the Business Leader magazine
    News

    Bogdan Maksak gave an interview to the Business Leader magazine

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  • Check out how DigitalGenius helped the Athletic Shoe Company ON resolve 90% of order related inquiries automatically.
    News

    Check out how DigitalGenius helped the Athletic Shoe Company ON resolve 90% of order related inquiries automatically.

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Videos

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  • Webinar Recording: ChatGPT – What do Large Language Models Mean for Customer Service
    Video

    Webinar Recording: ChatGPT – What do Large Language Models Mean for Customer Service

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  • How To Prioritise Your Customer During Peak Season
    Video

    How To Prioritise Your Customer During Peak Season

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  • How to retain your customers during an economic downturn
    Video

    How to retain your customers during an economic downturn

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