Resource hub

Videos, downloads, blog and articles bringing you the latest in automated customer service.

  • How to break the connection between business growth and headcount growth
    Blog

    How to break the connection between business growth and headcount growth

  • “Customer Experience Can Make or Break Your Business”
    Blog

    “Customer Experience Can Make or Break Your Business”

  • Can empathy be automated? We asked an expert
    Blog

    Can empathy be automated? We asked an expert

Downloads

  • 5 Strategies to Drive eCommerce Growth: Deliver Customer Experiences that Convert

    5 Strategies to Drive eCommerce Growth: Deliver Customer Experiences that Convert

  • Operationalizing AI at Every Ecommerce Customer Service Touchpoint

    Operationalizing AI at Every Ecommerce Customer Service Touchpoint

  • DigitalGenius for Sport

    DigitalGenius for Sport

In the Press

  • Bogdan Maksak gave an interview to the Business Leader magazine
    News

    Bogdan Maksak gave an interview to the Business Leader magazine

  • Check out how DigitalGenius helped the Athletic Shoe Company ON resolve 90% of order related inquiries automatically.
    News

    Check out how DigitalGenius helped the Athletic Shoe Company ON resolve 90% of order related inquiries automatically.

  • Webinar Recording: ChatGPT – What do Large Language Models Mean for Customer Service
    Video

    Webinar Recording: ChatGPT – What do Large Language Models Mean for Customer Service

  • How To Prioritise Your Customer During Peak Season
    Video

    How To Prioritise Your Customer During Peak Season

  • How to retain your customers during an economic downturn
    Video

    How to retain your customers during an economic downturn