Why Us?
Handling Peak Periods
Resolve Repetitive Tickets
Cut Customer Service Costs
Drive Online Conversions
Improve Customer Experience
Scale Customer Service
Platform
Overview
Generative AI
Conversational AI
Flow Builder
Integrations
Languages
Analytics
Channels
Proactive automation
Customers
Resources
Blog
Downloads
News
Videos
Podcast
Events
Our Story
Careers
Partners
Free Ticket Analysis
Book a Demo
Resource hub
Videos, downloads, blog and articles bringing you the latest in automated customer service.
Blogs
See all blogs
Blog
Why Ticket Deflection is a Bad Metric for Chatbots
Read more
Blog
Automate Customer Service Through Email
Read more
Blog
How to minimise the pain of ecommerce returns
Read more
Videos
See all videos
Videos
Webinar Recording: Using generative AI for pre-purchase questions
Read more
Videos
Webinar Recording: How to minimise the pain of ecommerce returns
Read more
Videos
Webinar Recording: What Metrics Should Customer Service Leaders Track?
Read more
Downloads
See all downloads
5 Strategies to Drive eCommerce Growth: Deliver Customer Experiences that Convert
Read more
Operationalizing AI at Every Ecommerce Customer Service Touchpoint
Read more
DigitalGenius for Sport
Read more
In the Press
See all news
News
Bogdan Maksak gave an interview to the Business Leader magazine
Read more
News
Check out how DigitalGenius helped the Athletic Shoe Company ON resolve 90% of order related inquiries automatically.
Read more