Customer First - Our core value.
Customer First - Our core value.
We're committed to your success until you achieve transformative results. With dedicated Customer Success Managers and Solution Engineers, we're here to ensure it.
We're committed to your success until you achieve transformative results. With dedicated Customer Success Managers and Solution Engineers, we're here to ensure it.
93% Reduction in Customer Wait Time
93% Reduction in Customer Wait Time
93% Reduction in Customer Wait Time
46% of tickets automated
46% of tickets automated
46% of tickets automated
85% of requests to change items fully resolved
85% of requests to change items fully resolved
85% of requests to change items fully resolved
50% of Cases Automatically Resolved Across Brands
50% of Cases Automatically Resolved Across Brands
50% of Cases Automatically Resolved Across Brands
600%+ Return on Investment
600%+ Return on Investment
600%+ Return on Investment
84% of WISMO tickets handled automatically
84% of WISMO tickets handled automatically
84% of WISMO tickets handled automatically
40% Enquiries Handled Without Human Interaction
40% Enquiries Handled Without Human Interaction
40% Enquiries Handled Without Human Interaction
50% Backlog Reduced During Peak
50% Backlog Reduced During Peak
50% Backlog Reduced During Peak
50% of Tickets Automated
50% of Tickets Automated
50% of Tickets Automated
46% WISMO Queries Solved
46% WISMO Queries Solved
46% WISMO Queries Solved
$91K Shipping Savings
$91K Shipping Savings
$91K Shipping Savings
90% Reduction in First Reply Time
90% Reduction in First Reply Time
90% Reduction in First Reply Time
16 Weeks from 0 to 20% Automation
16 Weeks from 0 to 20% Automation
16 Weeks from 0 to 20% Automation
99% Automation Accuracy
99% Automation Accuracy
99% Automation Accuracy
40% Cases Resolved With No Agent Involvement
40% Cases Resolved With No Agent Involvement
40% Cases Resolved With No Agent Involvement
5 Languages Enabled
5 Languages Enabled
5 Languages Enabled
74% of Automated Email Conversations
74% of Automated Email Conversations
74% of Automated Email Conversations