Let's discuss
your peak
Let's discuss
your peak
Are you ready to put peak behind you? Schedule a meeting with our team and receive a mystery gift after the call.
Sign up for a meeting with our team before Christmas and get a mystery gift! We'll collect your address and send your surprise!
Sign up for a meeting with our team before Christmas and get a mystery gift! We'll collect your address and send your surprise!
See how our AI Agent resolves common ecommerce queries using generative AI
Provide visible, 24/7 customer support, including product recommendations and advice
Free up your team to have more meaningful conversations with customers.
Improve CSAT and NPS and
boost lifetime value
Improve CSAT and NPS and boost lifetime value
Reduce backlog by 50% or more within a few weeks
Reduce First Response Time by 75%+
Fully automate 60+ retail and ecommerce use cases
Resolve 40%+ of queries with no agent involvement
Answer customers and solve issues 24/7 through all channels
Improve CSAT scores
Reduce backlog by 50% of more
Reduce First Response Time by 75%
Fully automate 60+ retail and ecommerce use cases
Resolve 40%+ of queries with no agent involvement
Answer customers and solve issues 24/7 through all channels
SJ Grabiec
SJ Grabiec
Head of CX & Fraud
AllSaints
AllSaints
I keep pinching myself! I can’t quite believe some of the results we’re seeing with DigitalGenius. Our backlog has significantly reduced compared to last year, and our average handle time has also seen a remarkable decrease.
I keep pinching myself! I can’t quite believe some of the results we’re seeing with DigitalGenius. Our backlog has significantly reduced compared to last year, and our average handle time has also seen a remarkable decrease.
Thomas Staudte
Thomas
Staudte
Head of Customer
Engagement, air up
air up
DigitalGenius has been an incredible partner for us. The technology has allowed us to provide a consistently better customer experience, while allowing us to scale the team… we have seen an ROI of over 600% since deploying the platform.
DigitalGenius has been an incredible partner for us. The technology has allowed us to provide a consistently better customer experience, while allowing us to scale the team… we have seen an ROI of over 600% since deploying the platform.
Chandni Bhatt
Chandni Bhatt
Senior Manager,
Beauty Pie
Senior Manager,
Beauty Pie
We were able to launch within a couple of weeks. In no time at all we were automating 40% of our contacts, with a resolution rate of over 90%, whilst hitting our CSAT goal of 95%.
We were able to launch within a couple of weeks. In no time at all we were automating 40% of our contacts, with a resolution rate of over 90%, whilst hitting our CSAT goal of 95%.